FAQ
Frequently Asked Questions
About Lab-Grown Diamonds
Are lab-grown diamonds real diamonds?
Yes. Lab-grown diamonds are chemically, physically, and optically identical to mined diamonds. They are composed of pure carbon in the same crystal structure. The only difference is their origin — created in a controlled laboratory environment rather than extracted from the earth.
Can you tell the difference between lab-grown and mined diamonds?
Not with the naked eye. Even professional gemologists require specialized equipment to distinguish between the two. Lab-grown diamonds have the same brilliance, fire, and sparkle as natural diamonds.
Are lab-grown diamonds durable?
Absolutely. Lab-grown diamonds score a 10 on the Mohs hardness scale — the same as mined diamonds. They're the hardest known natural material and will last a lifetime with proper care.
About Our Jewelry
What type of gold do you use?
All Shine & Bond pieces are crafted in 14K gold (yellow, white, or rose). 14K gold offers the ideal balance of purity and durability — it's beautiful enough to glow and strong enough for everyday wear.
Do you offer ring sizing?
Our rings come in standard sizes as listed on each product page. If you need help finding your size, contact us at info@shineandbond.com and we'll guide you through measuring at home.
Orders & Shipping
How long does shipping take?
Standard shipping takes 5-7 business days. Express (2-3 days) and overnight options are also available at checkout.
Do you ship internationally?
Currently, we ship within the continental United States. International shipping is coming soon — join our newsletter to be notified.
Is free shipping available?
Yes! All orders over $100 qualify for free standard shipping within the US.
Care & Maintenance
How should I care for my jewelry?
Store each piece separately to prevent scratching. Clean with warm water and mild soap using a soft brush. Remove jewelry before applying lotions, perfumes, or cleaning products. Avoid wearing during vigorous activity.
Do you offer repairs?
Yes. Contact us at info@shineandbond.com to discuss repair options for your Shine & Bond piece.
Payment
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.
Do you offer payment plans?
Yes! We offer interest-free installment payments through Afterpay. Split your purchase into 4 equal payments with no additional fees.