Shipping & Returns
Shipping
Free Shipping
We offer free standard shipping on all orders over $149 within the continental United States. Orders under $149 ship for a flat rate of $9.95.
Processing Time
Orders are processed within 1-2 business days. You'll receive a shipping confirmation email with tracking information once your order has shipped.
Delivery Times
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days ($19.95)
- Overnight Shipping: Next business day ($29.95)
Signature Packaging
Every Shine & Bond piece arrives in our signature packaging — a luxurious presentation that makes it gift-ready from the moment it arrives. No additional gift wrapping needed.
Returns & Exchanges
14-Day Return Policy
We want you to love your Shine & Bond piece. If for any reason you're not completely satisfied, we accept returns within 30 days of delivery for a full refund.
Return Conditions
- Items must be in original, unworn condition
- Must include all original packaging
- Personalized or custom pieces are final sale
- Sale items may be exchanged but are not eligible for refund
How to Return
Contact us at info@shineandbond.com to initiate a return. We'll provide a prepaid shipping label and guide you through the process. Refunds are processed within 5-7 business days of receiving your return.
Exchanges
Need a different size? We're happy to exchange your piece for a different size, subject to availability. Contact us to arrange an exchange.